Cancellation Policy

1. The Cary Parks, Recreation, and Cultural Resources Department reserves the right to make cancellations at any time. Cancellation notices will be issued as far in advance as possible. All rental fees will be returned in full if cancellation is initiated by the Cary Parks, Recreation, and Cultural Resources Department.
2. Cancellation may be initiated by party making reservation up to 30 days prior to scheduled use date without liability. All cancellation notices must be submitted in writing to recreation.support@carync.gov or the Community Center Supervisor. Failure to notify of a cancellation at least 30 days prior to the reservation date will result in a $25 cancellation fee.
3. No cancellations will be accepted within five working days of scheduled usage. Cancellations within five working days will result in forfeiture of all rental fees.
4. Rentals proceed rain or shine. Refunds will not be made due to inclement weather unless the park has been closed for safety reasons. See definition of inclement weather below.
5. All requests for any changes to your reservation, including cancellations (transfer of location, date or time) must be made in writing and received by replying to your confirmation email, or sending an email to recreation.support@carync.gov within seven days following inclement weather on the original reservation date. No refunds will be given for inclement weather.
6. Please note: Changing rental date within 30 days of reserved date is processed as a cancellation.

Inclement Weather related to a reservation of Cary Parks, Recreation and Cultural Resources Department is defined as any kind of extreme weather, usually severe rain, flooding, wind or tornado warnings, snow, or ice, which might create hazardous conditions for park patrons either traveling to or from or participating in a scheduled shelter rental. Inclement weather does not include seasonal weather patterns such as extreme temperature fluctuations, poor air quality warnings, or extreme humidity levels which are often experienced annually throughout central North Carolina.

Questions, please contact Maria Ni.

Residents:  Shelters are available for reservation 180 days in advance.
Nonresidents: Shelters are available for reservation 150 days in advance.

Smaller Capacity Shelters for Reservation

For small shelters (capacity 20-100) these are now reservable online. Shelters rent in specific time blocks. Please choose date, shelter and time block, submit payment to reserve your space. To calculate the fee for your shelter rental, please add to cart. 

March - October
Half day rate for Residents: $60 | Nonresidents: $90 (Half Day is 9 a.m. - 2 p.m. OR 3 p.m. - 8 p.m.)

Full day rate for Residents: $100 | Nonresidents: $150 (Full Day is 9 a.m. - 8 p.m.)

November - February - FULL DAY ONLY
Full day rate for Residents: $60 | Nonresidents: $90 (Full Day is 9 a.m. - 5 p.m.) 

	Jack Smith Park  9725 Penny Road, Cary Capacity: 20 Amenities: Restrooms | Grill No shelter reservations: May through September due to sprayground operations.
	Penny Road School Park 10900 Penny Road, Cary Capacity: 30 Amenities: Restrooms | Lights | Electricity | Water | Grill Shelter can only be reserved on weekends.
	New Hope Church Rd Trailhead 2575 New Hope Church Road, Cary Capacity: 30 Amenities: Restrooms | Lights | Electricity | Water | Grill
	Davis Drive Park 1610 Davis Drive, Apex Capacity: 30 Amenities: Restrooms | Grill
	Marla Dorrel Park 111 Thurston Drive, Cary Capacity: 40 Amenities: Restrooms | Grill | Electricity
	Playground Shelter at Brooks Park 9008 Green Level Church Road, Cary Capacity: 40 Amenities: Restrooms (within walking distance of shelter) | Grill
	Ed Yerha Park 1216 Jenks Carpenter Road, Cary Capacity: 40 Amenities: Restrooms | Grill | Electricity
	Buehler Shelter at Bond Park 801 High House Road, Cary (near Boathouse) Capacity: 50 Amenities: Restrooms (within walking distance of shelter) |  Lights | Electricity | Grill
	North Cary Park 1100 Norwell Blvd., Cary Capacity: 100 Amenities: Restrooms | Grill

Larger Capacity Shelters for Reservation

Large shelters (available in full day blocks only) will require submitting a permit request. Locate the desired facility space and date, select time block.  Answer all questions and continue, until a confirmation displays. This will include: adding the date to the cart, and making a zero dollar payment to complete the process. Permit requests are subject to staff approval (within 1-2 business days). Upon approval, payment will be required to confirm the reservation. Your reservation is not finalized until you receive confirmation receipt of your payment. If you are interested in reserving a large shelter or room less than 7 days in advance, please contact the location or community center. If you would like to make a cancellation, please click the contact us button or email recreation.support@carync.gov.

March - October
Full day rate for Residents: $200 | Nonresidents: $300 - Full Day is 9 a.m. - 8 p.m.

November - February
Full day rate for Residents: $200 | Nonresidents: $300 - Full Day is 9 a.m. - 5 p.m.

	Kiwanis Shelter - Bond Park 801 High House Road, Cary Capacity: 200 Amenities: Restrooms | Grill | Electricity | Lights
	Rotary Shelter at Ritter Park 301 Lochmere Drive West, Cary Capacity: 250 Amenities: Restrooms | Grill | Electricity | Lights Inflatables permitted, please refer to general reservation information tab

Two options below:

1. Request a reservation on RecTrac.
2. Walk In Reservations are accepted at the following locations:
   
   Bond Park Community Center| 150 Metro Park Drive, Cary|(919) 462-3970

Herb Young Community Center|101 Wilkinson Ave., Cary|(919) 460-4965

Middle Creek Community Center|125Middle Creek Park Ave., Apex|(919) 771-1295

The Hive | 712 Slash Pine Dr, Cary | (919) 319-4590

Parks with covered picnic areas are listed below.  They are available on a first come, first served basis year round. Click on the parks for additional information.

• Carpenter Park
• Middle Creek School/Park
• R.S. Dunham Park
• Sears Farm Road Park
• Walnut Street Park
• Challenge Course Shelter at Bond Park
• Neighborhood Park on Carpenter Fire Station Road
• Neighborhood Park on McCrimmon Parkway

Sertoma Amphitheatre - Bond Park
801 High House Rd, Cary

Capacity: 350 

Amenities:
Restrooms (within walking distance at the Bond Park Boathouse and the Kiwanis Shelter), Lights, Electricity

Sertoma Amphitheatre Reservation Information

Full day rates: Residents: $500; Nonresidents: $600 
March-October:  9 a.m.-8 p.m.
November-February: 9 a.m.-5 p.m.

Reservation includes use of Kiwanis Shelter.

All Sertoma Rentals require a Certificate of Insurance (COI). 

Rental guidelines and information

Bond Park waterfront and deck have individual picnic tables with and without grills scattered throughout the area. These are intended for individual and family walk-up use (10 people or less). These areas are not available for reservation or for group gatherings and events. If you are planning a group gathering or organized event, please reserve one of our shelters.

• Picnic shelters are available year-round on a first come, first use basis unless reserved.
• Reservations are accepted by residents 180 days in advance, nonresidents 150 days in advance.
• Full fee is due at booking.
• No alcoholic beverages are allowed. 
• Reservation holders will be charged for any damages that may occur during the rental.
• Grills are allowed and must be located at least 10’ from the shelter and placed on a non-combustible surface such as grass or concrete (not mulch or pine straw).
• Special permission is required and an additional $35 per hour is charged for reservations beyond the normal hours of operation.
• A $25 cancellation fee is charged for cancelled or changed reservations within 30 days of reserved date.
• Cancellations within five working days of reserved date will result in forfeiture of all rental fees.
• Fees are subject to change.
• Inflatables are only permitted at the following shelter: Rotary Shelter at Harold D. Ritter Park. The renter will need a Certificate of Insurance (COI) naming Town of Cary as additionally insured and as Certificate Holder using P.O. Box 8005 Cary, NC 27512 as the address. The renter is required to ensure the Town has the certificate on file prior to the rental. The renter or vendor cannot drive on turf areas to deliver equipment. A cart is needed to carry the equipment to the designated area. Vendor will need their own power source. Privately owned, non-commercial inflatables are not permitted.
• Food Trucks are permitted with prior approval. The renter will need a Certificate of Insurance (COI)  naming Town of Cary as additionally insured and as Certificate Holder using P.O. Box 8005 Cary, NC 27512 as the address. The renter is required to ensure the Town has the certificate on file prior to the rental.
• Other rules and fees apply, per the reservation agreement. For additional information, contact Maria Ni.
• Review shelter rental guide.

If you are interested in making a reservation at the following picnic shelters, please be sure to read the instructions below.

1. Online: Request a reservation through RecTrac.
2. Upon submission of your request for a reservation, a citizen advocate will contact you to confirm the reservation and provide information regarding payment.
3. A contract will be sent to you for digital signature.
4. Walk In Reservations are accepted at the following locations:
   Bond Park Community Center| 150 Metro Park Dr, Cary|(919) 462-3970 Herb Young Community Center|101 Wilkinson Ave, Cary|(919) 460-4965 Middle Creek Community Center|125 Middle Creek Park Ave, Apex|(919) 771-1295 The Hive | 712 Slash Pine Dr, Cary | (919) 319-4590