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Frequently Asked Questions
Cary Parks, Recreation, and Cultural Resources is committed to an inclusive approach to recreation and encourages individuals with and without disabilities to participate together. In order for individuals with disabilities to participate as fully as possible, reasonable modifications will be provided in accordance with the Americans with Disabilities Act. If you or a family member requires a reasonable modification to participate in a program, please check the inclusion box upon camp registration.
Read the latest inclusion and accommodations plan information.
Each camper is expected to follow all camp rules and adhere to instructions from staff. Campers who are disruptive or do not adhere to the rules will be subject to the Camp Discipline Policy.
In the event that a participant does not follow the camp guidelines, an incident report will be written to document and redirect behavior. All incident reports will be discussed privately with the camper’s parent or guardian.
- First incident report: This report is written only for repeated behavior by the participant that cannot be corrected by the counselors with time-out or other forms of behavior modifications. A copy of the report will be given to the parent the same day. A copy of this report will be kept on file in the camp office.
- Second incident report: This report is written if the behavior is repeated, or new behavior problems occur by the same participant. This report will follow the same criteria as the first, but a one or two-day suspension could accompany this report. This report will be discussed with the parent by a camp director or supervisor.
- Third incident report: This report will be completed using the same criteria as the first two reports. The camp director will write this report. Summer camp staff will give this report to the parent. Dismissal from program can occur at this time.
Immediate dismissal from the program can occur at any time given severe circumstances. Refunds for missed days due to a discipline dismissal may not be granted.
Prior to the first day of camp, you will receive instructions via email regarding camp drop off and pick up protocols. Some camps have carpool drop off locations, others require drop off inside the facility.
Parents picking up their camper after 5:30 p.m. must come into the camp office to pick up their camper. Parents must pay a $13 late pick-up fee per camper.
Withdrawals can be made directly online through RecTrac as long as it meets the 14-day policy. ALL Summer Camps require requests to be at least 14 days prior to the scheduled start. The participant will receive a 100% refund or account credit at the discretion of the participant. For exception requests, email 311.
Withdrawal and cancellation requests after the 14-day notice period will be granted but no refund will be given - with the exception of approved medical or hardship cases. Medical and hardship cases are considered on a case-by-case basis and may require additional documentation. In the instances of lost resources by Cary by granting a late withdrawal, a cancellation fee may be charged.
If you are wishing to withdraw from a camp after the 14-day period has passed, please fill out the Withdrawal Form and follow the instructions.
**Non-attendance or non-participation in an activity does not entitle the patron to a refund/credit.
Please note any medical concerns in the following sections of your child's ePACT online camp forms: Medical Information, Allergy & Dietary Requirements, or Medication and Treatment. If your camper becomes ill or injured during camp, the parent/guardian or emergency contact person noted in the Emergency Contact section of your child's ePACT online camp forms will be notified. You should make necessary arrangements to have your child picked up.
Fill out the Medication Description and Authorization form when you drop your child off if medication needs to be administered during camp hours (including medication for asthma and EpiPen). Medication will be kept in a locked box at all times. Camp staff will carry medication to dispense as appropriate while on-site or away from the camp’s base location.
The weekly camp schedules are available by Friday afternoon before the weekly next session. Schedules are subject to change based on weather and availability.
Campers participate in a wide variety of recreational/educational activities. Activities may include arts and crafts, dance, drama, movies, music, nature, outdoor adventures, sports, games, and more.
Each child is placed in a group for the week by their birthdate. This can fluctuate from week to week as the registered campers change. Children who attend multiple weeks of camp will not necessarily be in the same group or have the same counselors each week. Please be aware that requests for your child to be grouped with friends may or may not be granted based on staff to camper ratios.
- Campers should dress accordingly for the activities scheduled. On rainy/cool days your camper may need a light jacket. Layering is always best. Campers need to wear some type of athletic shoe or sneaker each day to camp.
- Sandals, flip-flops crocs-style or any other type of open shoe should not be worn to camp. If your camper is not properly attired, they will not be permitted to participate in camp activities and a parent/guardian will be notified and asked to bring appropriate attire.
- Campers will be given a t-shirt the first day of the session. Campers will only receive one shirt. Lost shirts will not be replaced. Replacement shirt can be purchased for $7.
Campers must bring a bag lunch, two snacks, and a drink in a non-glass container each day.
- Lunches should be in a paper, plastic, or reusable bag with their name clearly labeled.
- Do not send gum or hard candy. Children will not be allowed to use the vending machines unless accompanied by a parent.
- Ideas for how to pack a healthy snack and lunch: Camp Snack Game Plan and the Pack a Healthy Lunch
It is recommended to apply sunscreen and/or bug spray to your camper prior to arriving at camp each day. You may send sunscreen/bug spray with your camper, however they must be able to apply themselves under adult supervision. Sunscreen/bug spray must be labeled with camper’s name. Campers are not to share these products with other campers.
Should conditions warrant, and you would NOT like for us to supply sunscreen or bug spray for your camper to apply, please indicate so on the Consent & Other Questions section of your child's ePACT online camp forms.
Campers will be transported in a Cary or Cary-approved vehicle driven by a Cary-authorized contracted employee or a Cary employee.
All campers must arrive at camp at least 15 minutes prior to field trip departure time. If a program participant arrives at camp after the scheduled departure for a field trip, it is the responsibility of the parent/guardian to either:
- Transport the participant to the field trip location and sign-in the camper with a camp staff member at the field trip site; or
- Transport the participant to the camp base once the camp returns from the field trip location and sign-in.
- Participants cannot be left at a camp base without camp staff present.
- If a camper needs to be picked up while the group in on a field trip, it is the responsibility of the parent/guardian to pick up the participant at the field trip location. Please inform the camp director of the early pickup prior to the camper being picked up.
In accordance with the NC Child Passenger Safety Law – G.S. 20-137.1, the Cary will require children who are less than 8 years old to use a child restraint device when being transported in a passenger vehicle excluding a charter coach bus. Camp will provide the child restraint device (Evenflo Big Kid Amp High Back Booster Car Seat) for campers who are less than 8 years old.
Full payment is required at time of registration for all camps.
All admission fees for field trips are included in the camp registration fees.
Call Recreation Support at (919) 469-4061 or email at recreation.support@carync.gov