The application process to become an Emergency Communications Officer for the Cary Police Department includes several steps and takes approximately two-four months.  

Starting salary for Emergency Communications Officer (out of training or has previous experience) is $55,723 with additional compensation provided based on level of experience. Candidates with no previous experience are hired at 5% less than the starting salary.

 

 

 

Step 1: Check for Open Hiring Process

Interested applicants should first check to ensure if the center has an active hiring process.  Access our Career Opportunities page and search for Emergency Communications Officer.  If there are no job postings found for this position, feel free to complete a Job Interest Card to receive email notifications when an ECO position is posted.  Simply check 911 Telecommunications in the Job Interest Cards page and subscribe.

Step 2: Application

Complete the online application .

 

Step 3: CritiCall

Once your application has been processed and approved, you will be asked to take a CritiCall test. CritiCall is a test meant to check for various skills necessary to perform the role of an ECO, such as quick decision making, situational awareness, typing, and multitasking. The CritiCall Practice Test is available online for free to help prepare you for the necessary skills needed to become an ECO. 

 

Along with successful completion of the CritiCall test, applicants must submit a completed an F3 personal history statement form.  The form will be provided to applicants upon approval of an application, however it can also be located here.

 

If the applicant passes the CritiCall test and submits a completed F3 form, you may then be approved to receive a panel interview explained in the next step of the application process.

Step 4: Panel Interview 

The panel interview consists of a Human Resources representative, the recruiting sergeant, and based on the position applied for, two sworn or non-sworn employees. Depending on your performance, you may be called to schedule an interview with the Chief of Police. 

View tips on how to prepare for your panel interview. 

Step 5: Final Interview with Chief of Police