To ensure that we use the MTI group most effectively, we ask that ALL trades are ready the same day. For instance, have all trades ready for one rough-in inspection visit. This will allow us to address all trades at the same time versus some trades one day and the other a day or two later.
Inspections can be scheduled online, via telephone or in person. If you do not have access to a computer and need to schedule an inspection, you can call us at 311 or (919) 469-4046 weekdays from 7 a.m.-7 p.m.
On the morning of your inspection, you can visit the “Who’s My Inspector” tool, where you will find your assigned inspector’s name and contact information. You can call or text 7 a.m.–7:30 a.m., while we are compiling our daily routes, to get an ETA or discuss special circumstances, requests, or time restrictions. We try our best to accommodate requests on a first come first served basis. Inspectors are generally able to estimate arrival within a 2-hour window.
If there is no representative onsite when the inspector arrives, a re-inspection fee may be incurred.
Our staff will do their best to respond to emails or text messages throughout the day but you will usually receive a more prompt response if you contact them between 7 a.m.–7:30 a.m.